Frequently Asked Questions

Check out our FAQ page to gain some knowledge about our processes!

Shipping Beer

WHAT HAPPENED TO SHIPPING?

Sadly, due to recent enforcements from our shipping company, we can not ship beer at this time. Shipping beer is a battle we have been fighting from the beginning. Laws are very convoluted and downright unfair when it comes to shipping alcohol. There are 13 states that allow breweries to ship beer through an authorized carrier straight to your door. Wisconsin is not a state that allows breweries to ship beer, and since we are a brewery in Wisconsin, we can’t ship your crowdsourced beers to you.

What now? All outstanding orders will be refunded. If you have a subscription we will cancel it for the time being. Orders for shipment will not be allowed on the website until a resolution is reached. You can still submit ideas – if your beer wins we will fly you to the brewery for your brew day! Unfortunately, we do not have a way for you to vote at this time.

The folks at MobCraft are working hard to see legislative change in 2019 and we need your help. Here is a link to find your congressional representative. If you agree breweries should be allowed to ship nationally, send them a message! (Tough battle – but we’ve got to start somewhere!)

Local matters too! Here is a link to find your local legislator. Reach out to them if you believe breweries should be allowed to ship beer to your door, just as wineries are able to ship you wine.

Thank you for taking the time to read this – we are grateful for your support and passion for great beer! We apologize for any inconvenience and frustration this has caused! We are crushed we can’t get beer to you.

Stay Tuned! We hope to be shipping beer again soon. There are great things in store for Crowdsourced Beer in 2019.

WHY CAN'T MY BEER BE SHIPPED WITHIN WISCONSIN?!

Unfortunately, we cannot ship within the state of Wisconsin due to a law prohibiting the direct shipment of beer to customers in Wisconsin. This is an unfair law that restricts fair trade in our state. Wineries can obtain a permit to ship wine directly to consumers in our state, however, breweries cannot. As a proud brewery in our great beer state located in Brew City we find this to be an unjust and upsetting law. If you feel the same, we encourage you to contact your state representative! Find your representative here. Tell them you find it unfair that you are able to have wine from Wisconsin wineries shipped to your door and not beer.

It is very exciting to help change our state’s laws and it is in fact quite easy. Representatives value your input just as much as any communication MobCraft as a business sends their way. We thank you for being fans of MobCraft and we hope you can help us level the playing field in Wisconsin!

Madison Pickups

Madison Pickup Orders

Beginning January 2019 we are discontinuing Madison as a pickup location. We are sad to announce that Madison will no longer show up on our website as a pickup option. To pick up your remaining orders that are bottled and ready for pickup, we will have two Madison popups in 2019 – Feb 1 and March 8 at The Starting Block located at 821 E Washington Ave – third floor. We will send emails with specifics as they become available. Can’t make a pickup date? We will work with you to get you your beer or get you a refund.

Want to see your beer shipped straight to your door? The folks at MobCraft are working hard to see legislative change in 2019 and we need your help. Here is a link to find your local legislator. Reach out to them if you believe breweries should be allowed to ship beer to your door, just as wineries are able to ship you wine.

What about shipping to other states? Here is a link to find your congressional representative. If you agree breweries should be allowed to ship nationally, send them a message! (Tough battle – but we’ve got to start somewhere!)

Thank you for taking the time to read this – we are grateful for your support and passion for great beer! We apologize for any inconvenience and frustration this has caused! We are crushed we can’t get beer to you.

Vote/Place a Pre-Order

HOW DO I VOTE FOR A BEER?
Vote by placing a pre-order for a beer while the voting round is running. When the round closes the beer with the most pre-orders wins and is brewed! The winning beer can be pre-ordered until it’s sold out.
HOW DO I ORDER A BEER?
Pre-order a beer while the voting round is running or after the voting round ends. The winning beers can be ordered until they have sold out.
CAN I ORDER MULTIPLE TIMES?

Yes, you can! At this time, the only way is to cast your vote again by placing a pre-order.

WHAT HAPPENS IF MY BEER DOESN’T WIN?
There are a few options if the beer you voted for by pre-order doesn’t win. 1. We don’t charge your card until the vote is closed so if the beer you voted for does not win – you won’t be charged or receive beer. 2. You can select to transfer your purchase the beer that did win when placing your vote/pre-order. (Because even though it wasn’t your first choice, it’s still going to be delicious!) 3. Sometimes if a beer is a close second it can make an appearance in a future voting round!

The Process

PACKAGE TYPE

12 FL OZ CANS OR 22 FL OZ BOTTLES
We’re excited to announce that we are rolling out Crowdsourced Winning Beers in CANS! That’s right! Depending on the style of the beer we will be packaging it up in cans as opposed to bottles! We will definitely keep the barrel aged beers in bottles but we want to appeal to the style and drinkability of some of our more crushable beer winners.

HOW LONG DOES IT TAKE FOR ME TO GET MY BEER?
The voting period spans 3 weeks, from the first through the 21st at 11:59 PM CST of each month. Once the winner is named you can expect most of the beers we make to be brewed and packaged in 4-6 weeks. We say “most” because some beers take longer that others, our higher ABV beers take an extra week, lagers and beers with secondary ingredient additions take about 6 weeks, and barrel aged beers can age from 6 months to a year! – It is all in the beers time so to say.
HOW DO I RECEIVE THE BEER I ORDERED?

Once the beer is packaged and ready for release, it can be picked up at our Milwaukee Taproom & Brewery. You will receive detailed emails when the beer is ready to be picked up.

IS THIS LEGAL?

Are you 21+ Years of Age? If so, Yes! As long as you live in one of the states that allows shipments of beer from a retailer to your door (see where we can ship FAQ) or pick up your beer at one of our pickup locations – we are good to go!

Beer Subscriptions

TELL ME ABOUT MOBCRAFT SUBSCRIPTIONS
Subscriptions to MobCraft’s Crowdsourced Beers  – When you subscribe you will receive the next 3, 6, or 12 releases of crowdsourced beers depending on the subscription you choose – If you choose an ongoing subscription, you will never miss a crowdsourced beer! Why do we do it this way? Subscription releases are based off when the beer is packaged, not when the beer wins. The order of beers received in a subscription is determined by when they are bottled. This is the best way to get you your beer faster! Crowdsourced beers win monthly – this does not mean they are released monthly. Some beers take 4 weeks others take a year. Some months two beers will go out, other months no beers will go out. It is all in the beer’s time.
WHEN AM I CHARGED?
You will be charged for your subscription beers when the next beer is bottled. Please be sure your credit card is kept up to date to avoid gaps in your subscription.
WHEN WILL I RECEIVE BEER?
Crowdsourced beers win monthly – this does not mean they are released monthly. Subscription releases are based off when the beer is packaged, not when the beer wins. The order of beers received in a subscription is determined by when they are bottled. This is the best way to get you your beer faster!
Some months two beers will be packaged and released, other months no beers will be released. It is all in the beer’s time. You will receive subscription crowdsourced beers as they are bottled and released. You can check out the Beer Status page for updates on upcoming beers.

Beer Gifts and Beer Gift Subscriptions

HOW DO I GIFT BEER?
You can gift an individual beer by pre-ordering a beer you think your beer loving friend will like and selecting that it is a gift when checking out. When you enter their information they will receive notifications when the beer is ready to go! OR You can gift a beer subscription! Subscribe your beer-loving-someone-special to MobCraft and give them the gift that keeps on giving! With 3, 6, and 12 crowdsourced beer release options you are sure to please! When you purchase a subscription be sure to check that it is a gift at checkout and enter their information!
TELL ME ABOUT MOBCRAFT GIFT SUBSCRIPTIONS
Gift Subscriptions to MobCraft’s Crowdsourced Beers – When you give a beer gift subscription the recipient will receive the next 3, 6, or 12 releases of crowdsourced beers depending on the subscription you choose to gift – If you choose an ongoing subscription, they will never miss a crowdsourced beer! Why do we do it this way? Subscription releases are based off when the beer is packaged, not when the beer wins. The order of beers received in a subscription is determined by when they are bottled. This is the best way to get you your beer faster! Crowdsourced beers win monthly – this does not mean they are released monthly. Some beers take 4 weeks others take a year. Some months two beers will go out, other months no beers will go out. It is all in the beer’s time so to say.
WHEN WILL THEY RECEIVE BEER?
Subscription releases are based off when the beer is packaged, not when the beer wins. The order of beers received in a subscription is determined by when they are bottled. This is the best way to get you your beer faster! Crowdsourced beers win monthly – this does not mean they are released monthly. Some beers take 4 weeks others take a year. Some months two beers will go out, other months no beers will go out. It is all in the beer’s time so to say. You will receive subscription crowdsourced beers as they are bottled and released.
WHEN WILL I BE CHARGED?
If you are gifting an individual beer you will be charged when you purchase the beer – not when the beer is bottled and released. OR If you are gifting a subscription to beer you will be charged for the subscription beers as the beer is bottled and released, NOT when it wins a voting round. Please be sure your credit card is kept up to date to avoid gaps in your gift subscription.

WHERE ELSE CAN I FIND MOBCRAFT BEER?

We are available at retail locations throughout the Midwest!

Brewery & Taproom

Located in Walker’s Point

505 S 5th St
Milwaukee, WI

414.488.2019

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